Frequently askedAll questions →
What is your minimum order quantity for custom uniforms?+
Minimum order typically starts at 100 pcs per style; exact MOQ is quoted per project. The figure depends on the fabric, colour and level of customisation involved, so send us the style, quantity and branding you have in mind and we will confirm the MOQ in the quotation.
How does the sampling process work before bulk production?+
We start from your tech pack, reference garment or a brief, then make a pre-production sample in the agreed fabric and colour with your logo applied. You review the sample, we revise it if needed, and once approved it is sealed as the reference for bulk production. Where a fabric or finish is new to your project, we wash-test the sample before sending it so you see how it behaves after laundering.
How long does bulk production take?+
Lead time is quoted per project because it depends on fabric availability, order quantity and the amount of embroidery or printing per garment. Once the sample is approved and the order confirmed, the production schedule is confirmed in the quotation and we update you at fabric arrival, cutting and final inspection.
What size range do you produce, and do you grade children's sizes?+
We grade adult sizes from XS through 5XL as standard and can extend the range on request. For school uniforms we also grade children's sizes by age or height band, using your existing size chart or one we develop with you during pattern making. Every size in the run is checked against the approved measurement chart before packing.
What logo file format do you need?+
Vector files (AI, EPS or PDF) are preferred because they scale cleanly for both embroidery and printing. A high-resolution PNG is acceptable, as we can digitise it for embroidery, but small text and fine lines may need to be simplified. Please also send Pantone references or a physical colour swatch so thread and ink colours can be matched.
Do you make hi-vis, flame-retardant or certified protective clothing?+
No. We do not manufacture certified PPE such as EN ISO 20471 hi-vis, flame-retardant, arc-flash or NFPA/ANSI-rated garments. What we do make is everyday workwear and uniforms, including corporate, hotel, restaurant, chef, housekeeping, retail and school uniforms, all with your branding applied.
Can we mix sizes and colours within the minimum order?+
Mixing sizes within one style is normal and does not affect the MOQ. Mixing colours is usually possible too, but each colour needs its own fabric lot, so the per-colour quantity may be subject to a minimum. Minimum order typically starts at 100 pcs per style; exact MOQ is quoted per project, including any per-colour split.